To record a voicemail greeting for a general voicemail box, please, follow the procedure below:

  1. Dial *98 from any phone
  2. When prompted for an extension, enter the voicemail number for which you want to record the greeting.
  3. Enter voicemail password
  4. Once you are logged in, press 5 for Options
  5. Press 1 to record the greeting 
  6. Enter greeting ID (ranging between 1 and 9). If this is the first greeting, press 1.
  7. Follow the prompts to record your new greeting.