Nemerald LLC

FAQ 0

Getting Started 5

• How to record a greeting for a general voicemail box
• How to record a personalized greeting for your voicemail
• How do I log in and out of a call queue?
• How to record company greetings and announcements
• Connecting a VoIP phone to a network using a POE injector as the power supply.

Star codes 1

• Guide to Set Up Call Forwarding Using *72

Call history 1

• How to filter calls by status

Nemerald App User Guides 10

• User Statuses
• How to Remove Permissions to Contacts on iOS
• How to enable push notifications for Nemerald App
• How to change your outbound Caller ID on mobile app
• How to change your outbound Caller ID on desktop app

View all 10

Polycoms 5

• How to reboot Polycom phones using the Nemerald Portal
• Phone offline or gets a message "URL Calling is disabled"
• How to reset Polycom phone to factory default settings
• How to factory reset Polycom phone without admin password
• Polycom VVX phones ringing incorrectly for parked calls and presence notifications

Grandstream 1

• How to reset WP820 to factory settings