Getting Started

How to record a greeting for a general voicemail box
To record a voicemail greeting for a general voicemail box, please, follow the procedure below: Dial *98 from any phone When prompted for an extension, e...
Tue, 9 May, 2023 at 2:19 PM
How to record a personalized greeting for your voicemail
To record a voicemail greeting for your voicemail, please, follow the procedure below: Dial *97 from your phone or press the Voicemail button on your desk...
Thu, 7 Mar, 2024 at 8:31 AM
How do I log in and out of a call queue?
This star code allows agents to log in and out of their assigned call queues from their phones. Dial *22 from your phone or mobile app. Note: You can log...
Mon, 29 Aug, 2022 at 10:33 PM
How to record company greetings and announcements
Pick up the phone handset or use the speakerphone and dial *732 on the keypad. Enter Extension Number: After dialing *732, you will be prompted to...
Wed, 8 Nov, 2023 at 11:34 AM
Connecting a VoIP phone to a network using a POE injector as the power supply.
  Explanation: Install the PoE port injector on the ethernet line between your router and the phone. The cable that is plugged into the side that is pic...
Thu, 7 Mar, 2024 at 8:33 AM