Nemerald LLC

Navigate to Status -> Registrations. Select phones you would like to reboot and click on Provision button.

The most likely reason for the issue is that your phone is offline or cannot register to our network. To double-check, please go to the Extensions page....

Please, follow the steps outlined below to format a Polycom phone to factory defaults: Press the Home or Menu button Select Setting > Advanced  T...

First, you must look at the back of your phone to locate the MAC address. This will be a 12-digit number on a sticker on the back of your phone. Write thi...

You might encounter an issue where a user’s Polycom VVX phone rings for all calls even if it isn’t set to ring for parked calls or presence notifications. ...